Accuracy
Summary
There are two primary attributes that affect the accuracy of our system: Door type parameters and weather. Over the range of all these parameters the sensor accuracy for number of visitors to a location will be in the range of 85% - 95%
Troubleshooting: If you are experiencing accuracy concerns with your sensor, please contact customer support. We have additional tools that we can use to make sure your specific deployment will give the most accurate data.
Door Types
The following parameters are supported by our system and these parameters are used in the algorithm for determining visitation:
Exposure Type
Internal/External
If one side of the door is outside, and one is inside, this is an External doorway
Swing
In, Out, In and Out, no door, sliding
Our algorithm can detect and ignore the swing of a door even if it moves in front of the sensor area
Width
Single,Double
We do not support an entrance larger than a standard "double" door
Height
6ft - 12ft
We do not support higher than a 12 foot doorway
Weather
Our primary sensor is thermal based and the raw data is impacted by weather. Our algorithm is able to accurately detect people in most weather conditions. In certain weather conditions, counting when people leave a location will be more accurate than when people enter. We have an algorithm that will automatically select the most accurate direction to count based on local weather reports for your location.
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