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Mobile App
  • Introduction
  • Organizations
    • Create a new Organization
    • Edit an Organization
  • Locations
    • Create a new Location
    • Edit a Location
  • Devices
    • Setup a new device
    • Install a device at a location
    • Change device location
  • Use cases
    • Sophia, the Retail store chain manager
    • Julia, the Boutique business strategist
    • David, the Event Coordinator
  • Features
    • Rewards address
    • Connect Metagraph
    • Analytics Dashboard
      • Overview
      • Dashboard walkthrough
      • Foundation - Free trial
      • Standard - Paid subscription
      • Revenue Share Program - GoAffPro
      • FAQ
  • User data
    • User data deletion request Guide
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  • Steps to Request Data Deletion
  • Data Deletion Details
  • Additional Information
  1. User data

User data deletion request Guide

PreviousFAQ

Last updated 1 year ago

This guide provides detailed instructions on how you can submit a request to have your account permanently deleted from our systems.

Steps to Request Data Deletion

Follow these steps to request the deletion of your account and associated data:

  1. Accessing the Request Form:

    • Visit our data deletion request page

  2. Filling Out the Request Form:

    • Enter your account details, including your registered email address and name.

    • Select the "Support" option from the dropdown

    • In the text, add "User data deletion request".

  3. Submitting the Request:

    • After filling out the form, click the 'Submit' button.

    • You will receive a confirmation email at your registered email address.

  4. Awaiting Confirmation:

    • Once your request is submitted and confirmed, our team will process it.

Data Deletion Details

Upon processing your request, the following data will be deleted:

  • Personal Information: Includes your name, email address, and phone number.

  • Account Data: Includes your user preferences, settings, and history.

Additional Information

For any questions or additional assistance regarding the data deletion process, please contact our support team at .

https://www.getdor.com/contact-us
https://www.getdor.com/contact-us