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Mobile App
Mobile App
  • Introduction
  • Organizations
    • Create a new Organization
    • Edit an Organization
  • Locations
    • Create a new Location
    • Edit a Location
  • Devices
    • Setup a new device
    • Install a device at a location
    • Change device location
  • Use cases
    • Sophia, the Retail store chain manager
    • Julia, the Boutique business strategist
    • David, the Event Coordinator
  • Features
    • Rewards address
    • Connect Metagraph
    • Analytics Dashboard
      • Overview
      • Dashboard walkthrough
      • Foundation - Free trial
      • Standard - Paid subscription
      • Revenue Share Program - GoAffPro
      • FAQ
  • User data
    • User data deletion request Guide
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  1. Devices

Setup a new device

PreviousDevicesNextInstall a device at a location

Last updated 1 year ago

  1. Go to the "Device List" page in your app. Click "+Add Device" to add a new device.

  1. You will be asked to ensure that the device you wish to set up is powered on. Additionally, make sure your mobile phone has its Bluetooth functionality enabled. This will enable the device detection process.

  2. With Bluetooth active, use the application to search for available devices in proximity. From the displayed list of detected devices, locate and select the specific device you intend to set up. This action will initiate the device pairing and setup sequence.

  1. At times your device may require a firmware update. If prompted, proceed to update the device's firmware. Once updated, move on to establish an internet connection for your device. To do this, enable your mobile phone's Wi-Fi functionality and enter the credentials to your Wi-Fi network.

  1. The next phase involves connecting your device with the Metagraph. Follow the on-screen instructions or prompts to ensure a successful connection.

  1. Once all the previous steps are accomplished, the setup process is effectively complete. Your device is now successfully integrated and ready to collect foot traffic data.